For most retailers, the holiday shopping season is the busiest and most successful time of the year. For obvious reasons, sales go through the roof. And then...the inevitable takes place. The new year begins and sales plummet. However, it certainly…
Is there a more joyous time of year than right now? For both retailers and shoppers alike, the holiday season is one when festive spirits are at all-time highs. Sure, the hustle and bustle of the busy shopping season can…
Welcome to Cyber Monday! Today is undoubtedly the craziest day of the year in the world of e-commerce. Businesses all over Canada are enjoying higher online sales today than on any other day of the year due to its special…
At Synergy Merchants, we’re well aware that the merchant cash advance is still a relatively new concept to many Canadian business owners. As a result, we refuse to take the approach of the used car salesman. In other words, pushing…
It’s quite likely you’ve been inundated with advice that falls in the “provide excellent customer service” column. It should be lost on no business owner that providing top-of-the-line customer experiences is an important facet of any successful company. With that…
You can have the best products and services in your industry. But chances are that you’re not necessarily going to outdo your competitors if you don’t employ the type of staff that endears the buying public to visit your place…
We think it’s pretty safe to say that we live in the “era of feelings”. After all, one of the biggest news stories of the past week involves celebrities who had their feelings hurt. While many of us have experienced…
If you’re like most entrepreneurs, you likely live with the belief that if you don’t do the job, the job won’t get done. While it’s good to have a hard-working, entrepreneurial spirit, it can certainly hurt your bottom line if…
Sometimes, the smallest things make the biggest differences. Too often, business owners get caught up with their big plans to grow their businesses that they forget to do the simple things. A focus on strong customer service so that current…
In today’s world, the act of shopping looks a lot different than it did just a few short decades ago. These days, a large number of consumers are shopping without even leaving the comforts of their homes. Online shopping is…