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The Importance Of Giving Clients The Royal Treatment

It’s quite likely you’ve been inundated with advice that falls in the “provide excellent customer service” column. It should be lost on no business owner that providing top-of-the-line customer experiences is an important facet of any successful company. With that said, it’s important to understand what excellent customer service really is.

At Synergy Merchants, we believe that it’s all about treating customers differently – not the same. In other words, we recognize that each and every one of our clients has his/her own unique needs and concerns. We cater to the specifications laid out by each business owner we do business with. By addressing individual needs, we feel that we offer a brand of customer service that can be regarded as “the royal treatment”.

How do we give clients the royal treatment?

Firstly, we approach our day-to-day interactions with our clients in ways that insist upon healthy combinations of friendliness and professionalism. We also work to ensure that our unique merchant cash advance program considers the specific needs of each and every unique client. Making tailor-made agreements with our clients is what truly helps for our program details to be acceptable.

No two clients are treated the same. We make sure that each business owner receives an offer for a merchant cash advance that is right for him/her. Not everyone receives the same amount of money. And therefore, not everyone is charged the same one-time fee. However, every one of our clients does receive the benefit of our program’s most prized feature.

What is the prized feature of our merchant cash advance program?

It’s the repayment process that our clients always say they are the most pleased with. And that’s because it takes into consideration the ups and downs of each business. To be clear, there is no repayment schedule for a merchant cash advance. Payments are made automatically through a small percentage of a merchant’s credit card and debit card sales.

What that means is that we only receive a payment after a sale has been processed. Our program takes into account that sales numbers are not going to be the same every day. That means that, on some days, we are paid more and on other days, we are paid less. The repayment process works with the specific sales numbers of each business to ensure that no payment is unaffordable.

As well, because there is no schedule, there is no such thing as being late. If sales are slow, repayment takes longer. When sales pick up, repayment happens quicker. But without any specific due dates, none of our clients ever have to worry about incurring penalties or increased interest rates. With our merchant cash advance program, a merchant could pay a cash advance back within nine months or three years and know that he/she won’t be paying any more than what was originally agreed upon.

How would you like to enjoy such royal treatment?

Take advantage of our merchant cash advance program today! You don’t have to make any concrete decisions right away. If you contact us to speak with one of our licensed funding specialists, you can get yourself a free, no obligation quote! Simply call Synergy Merchants at 1-877-718-2026 or email us at

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