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Why Ordering Ample Inventory Is Vital In Satisfying Holiday Shoppers
Tomorrow is the busiest shopping day of the year! Every Black Friday, consumers clamour for their top gift shopping choices in stores that offer significant discounts. Make no mistake about it. A successful Black Friday isn’t just about selling a lot of products. It’s about ensuring that you have enough of the products you wish to sell. After all, selling out of a popular item too quickly will only annoy and frustrate people who otherwise could have become loyal customers.
Are the shelves in your shop stocked with enough products to meet a surge in demand? Let’s discuss why ordering ample inventory is vital in satisfying holiday shoppers.
It’s the key to securing long-term loyalty.
Okay, picture this. A customer walks into your store, excited to find the perfect gift for his/her loved one. Soon after entry, the person discovers that the shelves are bare. The desired item is out of stock. The disappointment is palpable. This customer undoubtedly will take his/her business elsewhere. An alternative, and much more preferable scenario, is one where you have sufficient inventory. In this case, you cater to the varied tastes and preferences of customers, ensuring that there’s always something available that catches their eyes.
Ordering enough inventory means you’re prepared for the long haul. With ample products to stock the shelves, you avoid the risk of running out of popular items during an extremely important time of year. Remember that consistency is key when it comes to customer satisfaction. Being well-stocked throughout the year ensures seamless shopping experiences that keep customers coming back for more.
You avoid posting dreaded “out of stock” notifications.
Selling out of a product is a good thing, right? Naturally, you want to maximize your sales. However, disappointing customers who have either visited your store in person or logged on to your website, is not a good business practice. For both brick-and-mortar shop operators and e-retailers, adequate inventory levels are crucial. It helps you to maintain positive customer experiences while avoiding lost sales due to items being unavailable.
If you have no choice but to communicate that an item has sold out on your website, avoid using an inactive “Sold Out” or “Out of Stock” notice or button. “Rather than display an unclickable button and just completely shut down shoppers’ hopes of getting the item, a ‘Notify me when it’s back’ button (should be) presented,” encourages Suzanne Scacca for Smashing Magazine, “This is a more positive approach to handling out-of-stock inventory.”
It grows your brand’s reputation.
Out-of-stock situations can damage your brand image. Customers might perceive your business as unreliable or ill-prepared, impacting their trust in your ability to fulfill their needs. This negative perception can linger long after the holiday season, affecting your business well into the future.
By ordering enough inventory, you don’t just meet immediate demand. You secure customer satisfaction, maintain brand loyalty and safeguard your business’ reputation. This holiday season, ensure your shelves, physical or virtual, are stocked to the brim.
Could you use some additional funding to secure large inventory orders?
For many years, clients of Synergy Merchants have utilized our unique merchant cash advance program to help them order new inventory. If you need to stock up quickly, please don’t hesitate to call us at 1-877-718-2026 or email us at info@synergymerchants.com. You can also apply online for a free, no obligation quote!