Yesterday, we blogged about an issue that nearly every Canadian consumer has complained about at one point in their lives. Poor customer service can truly make the difference between your company's success and the lack thereof. Treating your customers with respect breeds brand loyalty. With help from Susan Ward's “8 Rules For Good Customer Service” article from About.com, we explored…

Do you run a business where you contact customers on the phone? Can customers contact you by phone? For nearly every business, the answers to the above questions are “yes”. Even in 2010 (soon to be 2011, can you believe it?), the primary way to contact potential clients is through the telephone. For the most part, contact through phone is…

It is important to consider the many options that a merchant cash advance can provide you. As a business owner, you are undoubtedly thinking about ways to expand your business on a regular basis. The problem is, you're probably thinking that securing the money that you need to grow is too difficult a process. Our experience, here at Synergy Merchant…